GDPR

GDPR

We protect your personal data

Personal data is any information that, alone or together with other information, can be linked to an individual. Examples of personal data include name, purchase details (what was purchased/ordered), phone number, customer number, and email addresses. Transparency regarding the protection of your personal data and how we use it is of the utmost importance to us at Klong. We therefore ask you to read the following text to understand Klong’s policy regarding the processing of personal data.

How do we collect and use personal data?

In order for us to offer our services, we process personal data in the following situations and for the following purposes: We never store personal data longer than necessary. To fulfill our obligations under contract: In order to fulfill our obligations and commitments under contract, including receiving orders, delivering goods, and sending invoices, we process your personal data in the form of name, address, phone number, and email address. We store the information for as long as we are required by law.

To be able to contact you

To be able to contact you regarding your order, we store your personal data in the form of name, phone number, and email address. We also use your email address to send information.

Newsletters and marketing

On our website, you have the option to register to regularly receive our offers and newsletters. If you have given your consent to receive offers and newsletters, we will process your personal data for the purpose of sending emails regarding this. If you no longer wish to receive these email distributions, you can unsubscribe by emailing us at info@klong.se. Please note that the processing of your personal data for this purpose only takes place if you have explicitly given your consent. In this case, our handling of your personal data is based on Klong’s legitimate interest regarding marketing.

Withdrawal of consent for personal data processing

You have the right to withdraw your consent for the processing of personal data at any time. We will then delete your personal data, unless we are required to store it on another legal basis. Please note that a withdrawal of consent means that we will no longer be able to offer the same products and services to you. Please contact us at info@klong.se if you wish to withdraw your consent for our personal data processing.

Cookies

Klong uses cookies to analyze and improve your customer experience. The data is then used to obtain reports through, for example, Google Analytics. The cookie shows whether you have visited our website before and which pages you visited in that case. A cookie consists of a small text file that is sent from a webpage and then stored on the visitor's hard drive. In your web browser, you can choose a setting that notifies you before the webpage sends a cookie to your computer. You can then choose to accept or decline the cookie. The browser also has the option to not receive cookies at all. Since browsers work differently, please feel free to use the main menu to find the setting you want in your browser.